client & patient information
Health & Safety
We continue to adopt the following health and safety protocols in the clinic:
- Thorough sanitization of equipment and treatment rooms will continue between patients
- Please sanitize your hands upon arrival
- Patients and clients can choose to wear a mask at their own discretion
- If you are feeling unwell, please contact us to rearrange your appointment
Appointments
Our appointments are a standard 50 minutes in length. 25 minute follow up appointments are available as agreed between patient and clinician.
Clients under 16 years of age must be accompanied by an adult and those aged between 16 and 18 years must provide written consent to treatment from a parent/guardian at their initial appointment.
Accessibility & How to Find Us
Our front entrance is off Main Street (8 Street), at the Town Centre Building (no. 820) between FYi Doctors and Brandon T. Brown Gallery. We are located on the 2nd floor (Unit 204) with stair access only, should you have difficulty with accessibility please contact us ahead of your appointment.
There is also an entrance door from the rear parking lot into the building. Not easily visible, the door is to the left of the ‘Town Centre’ sign on the back wall of the lot. After entering that door, turn right and go through a red door and you’ll arrive in the main lobby of the building. The stairs to reach our level are on the right.
Parking
The Town of Canmore have introduced paid parking to the downtown area. We have limited parking available to our clients at the rear of our building (signposted ‘820 Main Street Tenants & Customers’ only), please only leave your vehicle there for the duration of your appointment to enable other customers of the building to use the spaces. Canmore residents, who have registered their vehicles, are entitled to 3 hours free parking in any of the paid parking areas (please do not forgot to start your parking session using the Blinkay app or a machine) and there is no time restriction to park in a Canmore Resident Permit area. The nearest free street parking for non-Canmore Residents is on 7 Avenue (past Mallard Alley/11 Street) which is a 4 minute walk away.
Rates, Packages & Discounts*
Osteopathic Therapy* & Chiropractic:
- Initial assessment & 50 minute follow up: $130*
- 25 minute follow up: $80*
Exercise Rehabilitation:
- Initial assessment & 50 minute follow up: $130
Facial Stretch Therapy:
- 30 minute session: $55 (not recommended for your first session)
- 50 minute session: $95
- 80 minute session: $150
1:1 Pilates:
- 30 minute session: $45+gst
- 50 minute session: $75+gst
Multi session packages are available to purchase for Pilates, FST and Exercise Rehabilitation programs. Please refer to our Services page or ask your clinician or teacher for further information.
Promotions and offers will be published on our social media and news page. Student, friend and family discounts are offered at the discretion of your clinician/teacher (*rates as of January 2024)
Insurance
Osteopathic Therapy and Chiropractic coverage is available through most private health providers when you’re treated by a registered practitioner. Tony is registered with the Alberta Association of Osteopathic Manual Therapists (AAOMT) and Dr. Marcus is registered with the College of Chiropractors of Alberta (CCOA).
Please check with your insurer if your plan includes Osteopathic Manual Therapy prior to your appointment. Insurers known to offer cover (subject to your plan terms) are:
- Alberta Blue Cross
- Chamber of Commerce
- Desjardins Insurance
- Empire Life
- Great-West Life
- Green Shield
- Industrial Alliance
- Manulife Financial
- Sun Life
We do not currently offer a direct billing service. A receipt for your treatment can be emailed to you or printed after each appointment, for you to submit to your insurer.
Exercise Rehabilitation Programs, Pilates and FST could be redeemed if you have Wellness coverage (subject to policy terms).
Tax
*5% GST will be added for Osteopathic Therapy, Exercise Rehabilitation, FST and Pilates.
Cancellation Policy
If you need to cancel a scheduled appointment, please notify us as soon as possible. Any cancellations with less than 12 hours notice will be subject to a charge for the full amount of the session missed. We reserve the right to make discretionary decisions in regard to cancellations and refunds.